At Virtual State GST, it is our aim that your interaction with us regarding any aspect of our services runs as smoothly and transparently as possible. You must understand our refund policy because it forms part of the commitment. Allow us to break it down in plain terms so that you know your rights and how our process functions.
What is a Refund Policy?
A refund policy states the rules that govern how a customer can return goods or cancel services and get their money refunded. It acts like a promise that the company will help fix an unsuitable purchase.
Why Do We Have a Refund Policy?
Here are some of the advantages of having a clear refund policy:
- Builds Trust: You know that if something goes wrong, we will make it right.
- Saves Time: You and we understand the subsequent steps in case of refund.
- Fulfills Legal Regulations: Ensures we carry our business in line with the law and legislations made to protect consumers' rights.
- Improves Our Services: Get back to us by sharing your thoughts.
When Can You Request a Refund?
You can request for a refund in case of the following instances:
- Service Not Provided as Promised: Service not provided for which a fee was paid.
- Duplicate Payment: If you accidentally paid more than once for the same service.
- Technical Issues: An online technical glitch that hindered the purchase process.
How to Request a Refund?
If you think that you qualify for a refund, please do the following steps:
- Reach Us: You can contact our customer support by website or by calling us.
- Provide information: Tell us your transaction number, the service you purchased, and the reason why you need a refund.
- Review Process: We will review and check if you qualify for a refund.
- Refund issuance: If approved, we'll process your refund to your original payment method. This usually takes 7-10 business days.
Important Things to Remember
- Time Frame: To get a refund, you should contact us within 30 days of the purchase.
- Proof of Payment: Maintain your payment receipts or any proof of transaction, which aids us in validating your purchase quickly.
- Communications: Always deal with refund requests using our official channels. That makes sure the request is proper and handled.
Our Promise to You
Indeed, we endeavor to give you quality service, leaving you satisfied with our service. If something does go wrong, we shall discuss the matter with you and settle it justly and in a timely manner.
Contact Information
If you have any questions or need to request a refund, please contact us:
- Website: https://virtualstategst.com/
- Phone: 1800 890 1413, +91 82096 44311
- Email: info@arvian.
Thank you for choosing Virtual State GST. We're here to support you every step of the way.
